17 Apr 2017

Infographic: The Chatbot Revolution

By: John Baker

Infographic: The Chatbot Revolution

Company after company has been adopting chatbot technology. Why? It’s the future of customer experience. AI-powered chatbots make it easy for customers to get immediate answers and a customized experience using messaging apps, which are eclipsing social media sites in terms of popularity. With chatbots, help is always available.

To show just how huge chatbots are, Blake Morgan has developed an infographic. It starts by explaining what chatbots are and the purpose they serve. Then it provides examples of how major companies—including CoverGirl and Nordstrom—are using them. Check it out, and see for yourself how chatbots are revolutionizing the customer experience. Want to put chatbot messaging to work for your company? Silvervine Software can help.

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