What’s New in Insurance Claims Innovation?
Just like the rest of the P&C insurance industry, the world of claims is rapidly evolving. Here’s a quick look at recent insurance claims developments.
Reconsider contents restoration
Contents restoration has been a sticky issue for many insurers, because cleaning and restoring…
The Complex Challenge of Cyber Security for Connected Cars
Last week, we looked at how crucial security is for the connected car industry, given the risks involved. We also examined whether complete security is, in fact, an achievable goal. In today’s follow-up post, we’ll take a square look at how why cyber security for connected cars…
The High Stakes of Cyber Security for Connected Cars
According to a report by journalist Susan Kuchinskas, which was released in association with the TU-Automotive Cybersecurity and TU-Automotive Detroit 2018 conferences, change is afoot in the cyber security market for connected cars.
As with everything IoT, connectivity ushers in…
Insurers: Are You Ready for Gen Z?
Have you been thinking much about Gen Z? You should be. Gen Z refers to people born between 1996 and 2010. The youngest are eight years old, getting ready to enter middle school. The oldest are 20, about to graduate from college. And while millennials are still the most powerful…
Autonomous Vehicles: What’s New?
How is a driverless car like an assembly line? They both have the power to revolutionize the role of cars in society. Let's take a look at what's new in the world of autonomous vehicles (AVs).
Increased safety: a believable prediction?
According to Senator Gary Peters of…
How Generational Change is Affecting Property Insurance
Millennials are starting families and buying homes. Boomers are passing antiques and art down to their Gen X and Millennial heirs. Simply put, generational change is upon us.
As Millennials become established adults, as Gen Xers get older, as Boomers enter retirement and approach…
Why Drones are Transforming P&C Claims
"Instead of a ladder, the claims adjuster brought a drone." That one sentence so neatly sums up a powerful new trend. Penned last June by insurance writer Barbara Marquand ("Meet your new claims inspector: a drone"), the statement heralds a new era for property claims. "Rather than…
Is There a Business Case for AI in Insurance?
According to Forrester, AI investment grew 300 percent from 2016 to 2017. As for next year (from 2017 to 2018), a Narrative Science survey said the number of enterprises using AI is going to climb from 38 percent to 62 percent.
However, there are instances where AI just isn't the…
How Policyholders are Using Claims Technology
In a recent post, we sketched the future of insurance: increasingly rapid change, artificial intelligence transforming the industry, and insurtech startups choosing to offer insurance themselves, with or without distribution partners.
One of the areas where technology has made its…
The Future of Insurance: Thirty Years’ Change in Three Years?
"The insurance industry will change more in three years than in the last 30, and the disruption that is about to hit us won’t take that long to change the landscape," said Pranav Pasricha, CEO of Intellect SEEC and Carrier Management contributor. The drivers are, not…
How to Earn Homeowners Insurance Satisfaction
It's one thing to wish for customer satisfaction. Quite another to earn it. No wonder satisfaction has become the subject of countless marketing strategies and think pieces, especially as the marketing focus across industries has shifted from product to experience.
Driverless Regulations: Are Safety Standards Keeping Pace?
Last year, Business Insider predicted 10 million driverless cars on the road by 2020. Now that we're winding down the year, with 2018 just around the corner, how far have self-driving cars driven toward that milestone? It's time for another autonomous car roundup.