Helping you make smart insurance software decisions, our all-new white paper outlines important differences between single vendor and best-in-breed approaches, and outlines key features for your requirements list.
Discover the “must-have” features for next-generation core administration systems including:
Don’t make an insurance software decision without this insightful information. Get your copy now.
The property and casualty insurance market is changing fast. Is your insurance organization keeping pace or is your insurance technology inhibiting your ability to take advantage of emerging opportunities?
If you’re interested in agile insurance technology that facilitates direct-to-consumer selling, distribution management and mobile engagement, take a closer look at Silvervine Software. Our insurance technology is the platform of choice for many of the nation’s most sophisticated insurers and MGAs. We’d love the opportunity to help you more effectively compete by implementing a complete suite of innovative and integrated insurance software solutions. Request a demo today.
Over the last decade, technology has made a real splash in commercial auto insurance. So, what's new? For insurers who want to win the business of tech-savvy customers, there's a message in the trends. An annual survey of insurance execs conducted by Guy Carpenter and Co. found…Full Story
Mom always said you're supposed to share. But sharing doesn't come without consequence – and in the insurance industry, the implications of the sharing economy are getting bigger all the time.
The sharing economy is growing
Last December, NAIC said that "nearly one-fifth of…Full Story
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Last month, Carrier Management said that some insurers expect to spend more on insurance technology in 2017. But at 37 percent, they're in the minority. They're also running below a multi-industry average. While 45 percent of other businesses plan to spend more on IT this year,…Full Story
The need for information security (infosec) is nothing new. But the game is changing in 2017. As the IIA.org blog reports, “As the IoT leads to more connections between people and machines, cyber dependency will increase, raising the odds of a cyber-attack with potential…Full Story
Well, they've done it. Majesco just traced the history of insurance from Hammurabi's Code up to the present day in two paragraphs flat. We're talking about the 2016 Majesco Report, of course. And the history they acknowledge isn't insignificant. If there's one thing that's always…Full Story
Auto insurers take note: driving is up, and safety is down. The two trends go hand in hand: you can't get in a crash if you're not on the road to begin with. But as people log more miles, the opportunity for collisions increases too. And boy, have people been logging more miles.
If you thought the love of the open road was going the way of the dinosaur, think again. Not to say the world isn't changing, and with ride-sharing services all set to redefine America's relationship to the automobile, it's not unreasonable to suppose that someday, quite soon in…Full Story
The National Transportation Safety Board has a wish list, and self-braking cars are right at the top. Okay, so they don't call it a wish list. They call it a most wanted list – conjuring fugitives rather than fairies – but the essence is the same. If manufacturers and…Full Story
You're probably already aware that customer satisfaction typically registers its lowest marks after a claim. Even if the process goes well, and the customer says they're generally happy with how it was handled, they're more likely to switch insurers during the months after filing…Full Story
Autonomous cars come with a lot of promises. They'll reduce traffic fatalities. They'll cure congestion. They're safer. Smarter. Better.
Seeking to capitalize on the obvious opportunity this portends, tech giants are pushing for a rapid rollout of autonomous vehicles. According to…Full Story
The FedNat Insured Web is a great tool for our insureds!
They like having a centralized location to view policy info, make payments, upload policy documents, and elect to become paperless to receive a discount.
The insureds also can file a First Notice of Loss for a claim and access exiting claim info. Silvervine recently enhanced the site which allows insureds to upload policy documents directly to their policy. The uploaded docs go directly into our workflows and save a lot of manual effort on our part.
From my visits with agents, the agents appreciate the app for the amount of time saved on having to download and attach photos directly to the policy.
The app can also reduce the amount of staff required for a busy office to fulfill underwriting requests for photos.
When training agents they are amazed at how quickly the photos attach directly to the policy. After taking photos using the app and before they make it back to their desk, the photo is already attached to the policy. They also like the ability to attach additional photos for pre-existing damage.
Customer Service is seeing an improvement with retention as the text message definitely triggers phone calls from insureds to make payments.
The insureds love the fact that we notify them on their phones because they state that sometimes they don’t receive their mail for various reasons.
The insureds are paying more attention to the texts then to their actual mail. We try to set all of our customers up on that option if we notice that they are not currently enrolled, as it builds great customer relations as well as retention.
As a company we have adopted the use of Policy Scan for all our policies, and our agents have adopted the use of the app as well.
Not only is it easy to use, there is also no more worrying about losing photos, having to store photos or photos being attached to the wrong policy.
With Policy Scan we have increased efficiency in our workflow and reduced our exposure on the risk.
Silvervine’s core administration solutions easily handles multiple carriers within multiple states, including accounting, payment processing, immediate policy issuance and endorsements.
What started out writing one product, one line in one state has now grown into mulitple products, multiple lines and writing in multiple states. We have over $95 million in annualized premium in-force and we expect to grow by 20% during the next year all serviced by Silvervine.
Silvervine was our insurance software system of choice when we started the company in 2006. Silvervine enabled us to begin business within a few months of licensing the company. Today, we are one of the top 20 homeowner’s writers in Texas and SIlvervine’s solutions have been an integral part of our success.