Modern & Efficient Insurance Claims Management System

Insurance claims management is more than just a cost center … it’s customer retention center.

Recent research has shown that during the claim process, customers are most likely to leave you, even when you handle their claims proficiently. With Silvervine Software’s P&C insurance claims management software, you can buck this trend, by exceeding your policyholders’ expectations.

With Silvervine, you have a modern, web-based claims management system designed specifically for property and casualty (P&C) insurance organizations. Our claims management software quickly and effectively handles the entire claim process. From first notice of loss (FNOL) to resolution and payment, Silvervine introduces order into the claim process, thereby reducing loss costs and resolving claims simultaneously.

Built on the same modern technology platform as other components in the Silvervine Solution, our claims management software provides robust functionality which automatically confirms claim coverages for time of loss, maintains all claim notes, documents and recordings in a centralized area, and generates required correspondences to claimants and other interested parties. Silvervine increase business user control over critical elements of the claim process, thereby speeding time to resolution and claimant satisfaction levels.

Add in our mobile policyholder access to facilitate mobile claims filing and status checks, as well as our advanced payment processing capabilities, and you have all the key components for insurance customer retention.

Key Benefits

  • Improve First Notice of Loss Functionality: Filing a claim can be a stressful and emotional time for your customers, Silvervine eases the pain of the claims process by streamlining and automating the first notice of loss.
  • Speed Claim Resolution: Silvervine allows insurance organizations just like yours to set user-specific payment limits and to seamlessly control and audit who can approve payments in order to expedite claim resolution.
  • Accelerate Customer Retention: By allowing adjusters to access claim information in real-time, Silvervine speeds claim processing, resolution and payment, leading to greater customer satisfaction and retention levels, naturally.
  • Reduce Loss Costs: Silvervine automates manual tasks and increases adjuster productivity by allowing multiple claim coverages to be managed at the same time using the people best qualified for the job.

The Silvervine P&C insurance claims management software is available as part of the Silvervine Solution Suite, and can be delivered via on-site implementation, or hosted for 24/7/365 dependability. Request a demo to learn more.

Geographic Coverage

Geographic Coverage:

36 Writing States:
Primary Lines / 13 Additional States for Flood and Excess Flood

Installation States:
Alabama, Arizona, California, Florida, Georgia, Illinois, Michigan, Missouri, New York, Tennessee, Texas, and Virginia.

Lines of Business

Lines of Business:

Personal Auto Commercial Auto Dwelling Fire Excess Flood General Liability Motorcycle Travel Trailer Aviation Commercial Package E&O Farm Homeowner Primary Flood Watercraft — Boat/RV

Head Operations

Head Operations:

Volaris Group is an International provider of market leading software and services. Volaris Group acquires, strengthens and grows vertical market technology companies enabling them to become clear leaders in their segments. Silvervine is the flagship company within the insurance vertical.

Constellation Software Inc. Is an International provider of market leading software and services with more than 6000 employees worldwide and 40,000+ customers across 45 countries.

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Contact Sales: 321-356-1587