John Baker
Author Archives: John Baker

Auto Insurance Claims Satisfaction: Three New Takeaways

auto-insurance-claims-satisfaction

Customer satisfaction is on the up-and-up where auto claims processing is concerned – but when it comes to integrating digital claims reporting technology, insurers have some work to do. That’s according to a new study by J.D. Power. Let’s take a look at the highlights. Customer satisfaction rising Insurers are doing a great job at […]

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Insurance MGA Priority: Make it Easy for Agents

insurance-mga

What does the future hold for insurance? If the words “direct to consumer” jump to mind, hold up. Despite the craze for direct insurance that we’ve been seeing in recent years, these days, the middleman is in higher demand than ever. The question is, how can that demand be met? Insurance MGAs are essential industry […]

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Weed Legalization: The Emerging Auto Insurance Risks

emerging-auto-insurance-risks

The legalization of recreational marijuana is raising new questions for insurers and public safety officials, both of whom share a common interest in keeping intoxicated drivers off the road. Particularly for insurers, big changes in the risk landscape are in the making. Let’s take a look. More cannabis usage = more DUI Legal substances are […]

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Auto Insurance: Slow Death or Successful Adaptation?

auto-insurance

Better tech. Lower risk. Fewer collisions. All these great advances just might lead to significantly less premium revenue. What’s an insurer to do? Okay, to be clear, reducing injuries, damages and fatalities is great news, and if autonomous vehicles can do that (as it seems they soon will!), we owe them a big thank you. […]

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What to Expect from the Next Wave of InsurTech

insuretech

This October at the MGM Grand Las Vegas, the 2018 InsureTech Connect conference explored the future of the industry. Because the future is here. That’s according to Oliver Wyman, the presenting sponsor at this year’s digital innovation summit, the world’s largest devoted to insurance tech. Silvervine Software was excited to join over 6,000 delegates from […]

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10 Digital Auto Trends Impacting the Future of Insurance

digital-auto-trends

What’s new for cars, digitally speaking? Below are 10 new trends that may impact you personally – in the way you buy, drive and maintain your car, and professionally in the way you underwrite your auto insurance book. Move over cameras: here comes high-res radar. When it comes to features like automatic braking, cameras are […]

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What Does it Take for InsurTech to Become Mainstream?

insuretech

We’ve written a lot over the years about autonomous vehicles, and so far, hopes have been high for the most part. But this month at Forbes, Gartner Research Director Mike Ramsey noted a change: “Autonomous vehicles have plunged into the Trough of Disillusionment!” Chalk it up to growing pains.”Hype is still relatively strong, but it isn’t […]

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Amazon and Homeowners Insurance: Can it Work?

amazon-and-homeowners-insurance

It started with books. Then it added simple convenience offerings, shipping discounts and the like. Ten years after its founding, the company took a gamble on cloud computing, staking an early claim that escalated to Internet infrastructure dominance. Within a few years, it was selling eBooks, music, video and more – and its market capitalization […]

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