John Baker
Author Archives: John Baker

Key Takeaways from the Q1 InsurTech Briefing


No one wants to get left behind. To keep an edge over the competition, you need to know what the competition is doing. The Q1 InsurTech Briefing from Willis Towers Watson provides valuable information on the state of InsurTech and the future of insurance. Here are some key takeaways. Risk gets specific. Telematics and usage-based […]

Continue reading

Chatbots Work … But Are They Working for Insurance?


Chatbots – the automated computer systems that use artificial intelligence to dialogue with customers in real time – are on the rise. And for good reason: chatbots bring a lot of advantages, both for the insurer and the customer, as we’ll see below. But are there limits to what chatbots can do for you? Sure […]

Continue reading

Can Driver’s Ed Improve the Safety of Autonomous Cars?


Self-driving cars run on highly advanced tech, with systems so complex, you can truly call them intelligent. But when the intelligence of the car makes it impossible to know exactly what it’s thinking, how can we be sure it will make the right choices on the road? How can we guarantee it will operate safely? […]

Continue reading

Insurers, Let’s Create A World Without Drunk Driving


Imagine a world without drunk driving. Imagine a world in which 29 people a day get to live instead of die – in which, every 50 minutes, a loved one’s funeral doesn’t need to be planned. Imagine an economy with $44 billion saved, because alcohol-related crashes have not incurred those costs. According to the CDC, […]

Continue reading

How the Right Payment Partner Can Help Your Company Grow


A payment processor can help your insurance organization accept electronic payments. That’s an important capability in the age of the internet, when more and more people prefer to pay their bills online. However, the potential benefits of a payment processor don’t end there. The right payment processor can actually help your company grow. Take control […]

Continue reading

D2C Impact: What Does it Mean for Insurance Distribution?


As we discussed in a previous D2C article, the direct-to-consumer model is poised to change everything about how insurance is bought and sold. With that in mind, let’s look at the distribution landscape. What’s not working The existing model is troubled by a “vast amount of friction.” According to one Insurance Governance Leadership Network (IGLN) […]

Continue reading

The Future of Insurance: News Roundup


Ready for another news roundup? Here’s what caught our eye as we scoured the headlines. Topics range from distribution and digital innovation to natural disasters and vehicle tech. These are the transformative influences shaping the future of insurance. Agents and brokers – are they obsolete? Are agents and brokers a dinosaur? Not so fast. While […]

Continue reading