Helping you make smart insurance software decisions, our all-new white paper outlines important differences between single vendor and best-in-breed approaches, and outlines key features for your requirements list.
Discover the “must-have” features for next-generation core administration systems including:
Don’t make an insurance software decision without this insightful information. Get your copy now.
The property and casualty insurance market is changing fast. Is your insurance organization keeping pace or is your insurance technology inhibiting your ability to take advantage of emerging opportunities?
If you’re interested in agile insurance technology that facilitates direct-to-consumer selling, distribution management and mobile engagement, take a closer look at Silvervine Software. Our insurance technology is the platform of choice for many of the nation’s most sophisticated insurers and MGAs. We’d love the opportunity to help you more effectively compete by implementing a complete suite of innovative and integrated insurance software solutions. Request a demo today.
Big announcement! We’re now partnering with Elafris to bring chatbot technology to our insurance software customers. What does that mean for you? Good things. Let’s talk about it.
First, let’s meet Elafris
Elafris is a firm that’s pioneering the use of artificial…Full Story
Is innovation outpacing insurance? According to the NY Times, the answer is yes. "Advances in self-driving car technology have gotten ahead of insurers’ ability to factor the systems into auto premiums." Translation, self-driving cars are still being insured like traditional…Full Story
The federal government recently issued new rules for the use of commercial drones – and at least one insurance industry group, the National Association of Mutual Insurance Companies (NAMIC), is happy about it. Drones have the potential to play a significant role in the insurance…Full Story
Of all the recent innovations in auto insurance, nothing has disrupted the industry like telematics. Usage-based insurance has revolutionized the way insurance is delivered. For the insurer, it offers fraud detection, greater precision in risk assessment, and the ability to reduce…Full Story
Independent agents are an invaluable part of the insurance sales model. While national carriers can and do market directly to the public, customers view agents as trusted advisors in a complex landscape. They're right to do so. Armed with significant industry and local knowledge,…Full Story
Change is in the air. CCC Information Services just released their 2016 Crash Course Report, and the conclusion is clear: Auto insurance is at an inflection point, driven by a rise in accidents as well as a flood of new tech. Here are the highlights.
Claims frequency and losses…Full Story
If you ask industry pundit Brian Sullivan what's the state of the auto insurance industry right now, he's not going to be at a loss for words. For the last 23 years, he’s been publishing the Auto Insurance Report; since 1998, he’s been organizing the conference that goes with…Full Story
It's a common stereotype: social media is a trivial rumor mill of little consequence. But as with most stereotypes, the reality begs to differ. Social media is a channel for news, activism and marketing. When used intentionally, its impact is anything but trivial.
Earlier this…Full Story
What’s new in the world of self-driving vehicles? Quite a bit, actually. Here are five new developments on the path to autonomous driving. Auto insurers, take note!
1.Thirty different companies are in the race. According to Business Insider, 30 companies have autonomous vehicles…Full Story
In times past, outsourcing used to be a solution for challenges that came with highly predictable parameters. It was a viable option for projects that required a stable staff size on a fixed-capacity job taking place over a relatively long period of time. Today, that table has…Full Story
If your auto insurance website is like many others, J.D. Power has some bad news for you: it's a disappointment. According to their 2016 Insurance Digital Evaluation Study, a little over half of customers surveyed said they "definitely will" return to their insurer's website to…Full Story
If you want to get around Beverly Hills, pull out your smartphone. By 2026, a fleet of driverless cars will be zooming around the 5.7 square mile city, shuttling residents from point A to point B on demand. That’s how the City Council voted, at least: The “resolution to develop…Full Story
The FedNat Insured Web is a great tool for our insureds!
They like having a centralized location to view policy info, make payments, upload policy documents, and elect to become paperless to receive a discount.
The insureds also can file a First Notice of Loss for a claim and access exiting claim info. Silvervine recently enhanced the site which allows insureds to upload policy documents directly to their policy. The uploaded docs go directly into our workflows and save a lot of manual effort on our part.
From my visits with agents, the agents appreciate the app for the amount of time saved on having to download and attach photos directly to the policy.
The app can also reduce the amount of staff required for a busy office to fulfill underwriting requests for photos.
When training agents they are amazed at how quickly the photos attach directly to the policy. After taking photos using the app and before they make it back to their desk, the photo is already attached to the policy. They also like the ability to attach additional photos for pre-existing damage.
Customer Service is seeing an improvement with retention as the text message definitely triggers phone calls from insureds to make payments.
The insureds love the fact that we notify them on their phones because they state that sometimes they don’t receive their mail for various reasons.
The insureds are paying more attention to the texts then to their actual mail. We try to set all of our customers up on that option if we notice that they are not currently enrolled, as it builds great customer relations as well as retention.
As a company we have adopted the use of Policy Scan for all our policies, and our agents have adopted the use of the app as well.
Not only is it easy to use, there is also no more worrying about losing photos, having to store photos or photos being attached to the wrong policy.
With Policy Scan we have increased efficiency in our workflow and reduced our exposure on the risk.
Silvervine’s core administration solutions easily handles multiple carriers within multiple states, including accounting, payment processing, immediate policy issuance and endorsements.
What started out writing one product, one line in one state has now grown into mulitple products, multiple lines and writing in multiple states. We have over $95 million in annualized premium in-force and we expect to grow by 20% during the next year all serviced by Silvervine.
Silvervine was our insurance software system of choice when we started the company in 2006. Silvervine enabled us to begin business within a few months of licensing the company. Today, we are one of the top 20 homeowner’s writers in Texas and SIlvervine’s solutions have been an integral part of our success.