Helping you make smart insurance software decisions, our all-new white paper outlines important differences between single vendor and best-in-breed approaches, and outlines key features for your requirements list.
Discover the “must-have” features for next-generation core administration systems including:
Don’t make an insurance software decision without this insightful information. Get your copy now.
The property and casualty insurance market is changing fast. Is your insurance organization keeping pace or is your insurance technology inhibiting your ability to take advantage of emerging opportunities?
If you’re interested in agile insurance technology that facilitates direct-to-consumer selling, distribution management and mobile engagement, take a closer look at Silvervine Software. Our insurance technology is the platform of choice for many of the nation’s most sophisticated insurers and MGAs. We’d love the opportunity to help you more effectively compete by implementing a complete suite of innovative and integrated insurance software solutions. Request a demo today.
Millennials are starting families and buying homes. Boomers are passing antiques and art down to their Gen X and Millennial heirs. Simply put, generational change is upon us.
As Millennials become established adults, as Gen Xers get older, as Boomers enter retirement and approach…Full Story
"Instead of a ladder, the claims adjuster brought a drone." That one sentence so neatly sums up a powerful new trend. Penned last June by insurance writer Barbara Marquand ("Meet your new claims inspector: a drone"), the statement heralds a new era for property claims. "Rather than…Full Story
According to Forrester, AI investment grew 300 percent from 2016 to 2017. As for next year (from 2017 to 2018), a Narrative Science survey said the number of enterprises using AI is going to climb from 38 percent to 62 percent.
However, there are instances where AI just isn't the…Full Story
In a recent post, we sketched the future of insurance: increasingly rapid change, artificial intelligence transforming the industry, and insurtech startups choosing to offer insurance themselves, with or without distribution partners.
One of the areas where technology has made its…Full Story
"The insurance industry will change more in three years than in the last 30, and the disruption that is about to hit us won’t take that long to change the landscape," said Pranav Pasricha, CEO of Intellect SEEC and Carrier Management contributor. The drivers are, not…Full Story
It's one thing to wish for customer satisfaction. Quite another to earn it. No wonder satisfaction has become the subject of countless marketing strategies and think pieces, especially as the marketing focus across industries has shifted from product to experience.
In home…Full Story
Last year, Business Insider predicted 10 million driverless cars on the road by 2020. Now that we're winding down the year, with 2018 just around the corner, how far have self-driving cars driven toward that milestone? It's time for another autonomous car roundup.
According to…Full Story
So, you're planning to ditch your legacy system and invest in new insurance software. Good move. And you want to be confident that the system you choose is the right fit. Smart. In fact, you'd be willing to wait longer for rollout if you were sure that once it did go live, it would…Full Story
So, you've identified what you need from your next insurance software solution. After doing your research, you've chosen a vendor. Finally, you've made your buying decision. Congratulations!
Now it's time to cover the most common post-purchase tech decision pitfall: the assumption…Full Story
People say you shouldn't live in the past. Yet where software deployments are concerned, it's all too common for companies to need it done yesterday.
The wish for instant solutions is understandable. Putting out fires is a common challenge for business leaders, according to…Full Story
Ten years after Hurricane Andrew "tore a swath of destruction through Florida" in the early nineties, Sandy Smith at EHS speculated that if a category 5 hurricane were to hit Florida in 2002, the costs at that time would measure twice as high – from Andrew's $15.5 billion to a…Full Story
Insurance has seen a lot of disruption over the last couple decades. Those innovations have brought profound benefits to both policyholder and insurer during times of relative stability – but how do they fare during regional crises?
Here in the wake of Harvey and Irma, we're…Full Story
The FedNat Insured Web is a great tool for our insureds!
They like having a centralized location to view policy info, make payments, upload policy documents, and elect to become paperless to receive a discount.
The insureds also can file a First Notice of Loss for a claim and access exiting claim info. Silvervine recently enhanced the site which allows insureds to upload policy documents directly to their policy. The uploaded docs go directly into our workflows and save a lot of manual effort on our part.
From my visits with agents, the agents appreciate the app for the amount of time saved on having to download and attach photos directly to the policy.
The app can also reduce the amount of staff required for a busy office to fulfill underwriting requests for photos.
When training agents they are amazed at how quickly the photos attach directly to the policy. After taking photos using the app and before they make it back to their desk, the photo is already attached to the policy. They also like the ability to attach additional photos for pre-existing damage.
Customer Service is seeing an improvement with retention as the text message definitely triggers phone calls from insureds to make payments.
The insureds love the fact that we notify them on their phones because they state that sometimes they don’t receive their mail for various reasons.
The insureds are paying more attention to the texts then to their actual mail. We try to set all of our customers up on that option if we notice that they are not currently enrolled, as it builds great customer relations as well as retention.
As a company we have adopted the use of Policy Scan for all our policies, and our agents have adopted the use of the app as well.
Not only is it easy to use, there is also no more worrying about losing photos, having to store photos or photos being attached to the wrong policy.
With Policy Scan we have increased efficiency in our workflow and reduced our exposure on the risk.
Silvervine’s core administration solutions easily handles multiple carriers within multiple states, including accounting, payment processing, immediate policy issuance and endorsements.
What started out writing one product, one line in one state has now grown into mulitple products, multiple lines and writing in multiple states. We have over $95 million in annualized premium in-force and we expect to grow by 20% during the next year all serviced by Silvervine.
Silvervine was our insurance software system of choice when we started the company in 2006. Silvervine enabled us to begin business within a few months of licensing the company. Today, we are one of the top 20 homeowner’s writers in Texas and SIlvervine’s solutions have been an integral part of our success.